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NEXTAP CUSTOMER CARE

Shipping & Delivery Policy

What to expect after your order is confirmed.

Digital delivery

Digital products are delivered electronically after payment verification or according to the instructions shown on the product and confirmation pages. Please provide a valid email address and phone number.

Physical delivery

Where a product requires physical delivery, the available method and expected timing will be communicated during checkout or order confirmation. Delivery estimates are not guarantees and may be affected by location or carrier delays.

Order information

Customers are responsible for providing a complete and accurate address and contact information. Contact support quickly if a correction is required.

Delivery support

If delivery is delayed or access has not arrived, contact us with your order number so the team can investigate.

Last updated 21 September 2026